1. Scope & Definitions

This Privacy Policy applies to your use of LinkHub features, including account registration/login, channels, direct messages, media uploads, website links/embeds, AI filtering, and API/WebHook integrations. Definitions of “personal data” follow applicable laws in your jurisdiction.

2. Information We Collect

We may collect the following categories of information depending on how you use the services:

• Account Information: e.g., username/display name, avatar, account identifiers, and authentication credentials (passwords stored as hashed/encrypted forms).
• Content & Interactions: messages and content you post in channels/DMs (text, images, videos, audio, files, links, reactions), and content delivered via API/WebHook.
• Device & Log Data: e.g., IP address, browser type, device/OS info, timestamps, feature usage logs, and error logs for security and operations.
• Configuration Data: e.g., channel settings (type, permissions, filtering toggles, subscription settings).
• Integration Data: API keys, Webhook URLs and secrets used for authentication/signing (we recommend storing and using these securely on server/admin side).

3. How We Use Information

• Provide, maintain, and improve the services (messaging, channels, notifications, content display).
• Security and abuse prevention (fraud prevention, rate limiting, anomaly detection).
• Content moderation/governance (keyword filtering, AI ad filtering, handling violations).
• Support and troubleshooting (feedback, incident response, dispute handling).
• Comply with legal obligations and respond to lawful requests.

4. Sharing & Disclosure

We may share or disclose information when necessary and permitted by law, including:

• Service Providers: infrastructure, storage, CDN, monitoring, and security vendors as needed.
• Legal & Regulatory: to comply with legal process, court orders, or lawful government requests.
• Protection: to protect the platform, operators, users, and the public.
• Business Transfers: mergers, acquisitions, reorganizations, or asset transfers (with notice where required by law).

5. User Content & Responsibility (Important)

• You are responsible for content you post, share, or trigger via API/WebHook.
• Do not post illegal, infringing, or sensitive personal information.
• Filtering/moderation (including AI/keyword filters) does not guarantee legality or compliance of content.

6. Retention & Deletion

• We retain information as long as necessary for the purposes described, or as required by law.
• We may honor deletion requests where feasible and lawful; however, we may retain certain data for compliance, disputes, or security.
• Backup copies may not be deleted immediately, but may be overwritten on a routine cycle.

7. Security

• We use reasonable technical and organizational measures (access control, logging, hashing/encryption, etc.).
• No online service is 100% secure; you acknowledge inherent risks.
• Protect your credentials, API keys, webhook URLs and secrets.

8. Your Rights & Choices

Your rights may vary by jurisdiction and may include:

• Access, correct, or delete personal data;
• Withdraw consent (where applicable);
• Restrict or object to certain processing;
• Request a copy of your data (where legally required).

Please contact us via in-product feedback/support channels. We may verify your identity.

9. International Transfers

We may process/store information in countries other than yours due to global infrastructure or service providers. We will take reasonable measures as required by applicable law.

10. Minors

If you are a minor, you should use the service with guardian consent and supervision. We may apply age-related restrictions where required by law.

11. Legal Compliance & Cooperation

• We respect and comply with applicable laws and will cooperate with lawful enforcement/regulatory requests.
• We may remove content, restrict access, suspend accounts, preserve records, and assist investigations where required.
• We may process data as necessary to meet legal obligations and protect the platform and others’ rights.

12. Disclaimers & Liability Limits (Important)

• User Content: user-posted/triggered content is the user’s responsibility; we do not warrant legality or accuracy.
• Third Parties: external sites/embeds and third-party channels are outside our control; we are not responsible for their compliance or security.
• Operator Protection: users are responsible for claims/penalties caused by their content/behavior; users must indemnify the platform and operators where permitted by law.
• Liability Cap: where liability is required by law, it is limited to the minimum extent permitted.

13. Changes to This Policy

We may update this policy at any time. The updated policy becomes effective upon publication (or as otherwise indicated). Continued use constitutes acceptance.

14. Contact

For privacy requests (access/correction/deletion/complaints) or reporting violations, please use the in-product feedback/support channels. We may request reasonable documentation to prevent abuse, as permitted by law.